Get answers to common queries about our accounting platform
Frequently Asked Questions
Explore the most common questions about LedgerExpertHub and find concise answers regarding setup, features, security and support.
What services are offered through LedgerExpertHub?
LedgerExpertHub connects businesses with certified accounting specialists who provide bookkeeping oversight, financial reporting assistance, tax compliance advice, and personalized consultations tailored to Swiss regulations.
How do I start working with an expert?
Simply fill out our contact form with your requirements. We will match you with a suitable professional, and you can schedule an initial meeting directly through the platform.
Is my data secure?
Yes, we use industry-standard encryption, secure servers hosted in Switzerland, and strict access controls to ensure your financial information remains confidential.
Can I choose my pricing plan?
We offer flexible subscription options billed in CHF that accommodate different business sizes and reporting needs. You can review and select a plan that fits your workflow and budget.
Where is LedgerExpertHub located?
To get started with LedgerExpertHub, register with your business email, set up your chart of accounts, and sync your transaction records. The platform guides you through each step with intuitive prompts, ensuring your bookkeeping is complete and aligns with local requirements.
What security measures does LedgerExpertHub use to protect my data?
LedgerExpertHub employs industry-standard encryption for data at rest and in transit, secure authentication protocols, and regular security audits. Our servers are hosted in certified data centers in Switzerland, with strict access controls and backup routines to maintain data integrity.
Can I collaborate with my accountant in real time?
Yes. Simply invite your accountant or financial advisor to your LedgerExpertHub workspace. Permissions can be customized to allow viewing, editing, or full administrative access. Changes are synced instantly for seamless collaboration.
Is LedgerExpertHub compliant with Swiss accounting standards?
LedgerExpertHub is designed to align with the Swiss GAAP FER and SSK guidelines. Our reports and templates reflect the structure required by local regulatory authorities, making year-end procedures and statutory filings straightforward.
How does invoicing work on LedgerExpertHub?
You can create and send professional invoices directly from the platform using customizable templates. Track the status of each invoice, set automated reminders, and reconcile payments when clients settle their bills, all in one place.
What reporting options are available?
LedgerExpertHub offers a comprehensive suite of reports, including balance sheets, statements of revenues and expenses, cash flow summaries, and customizable dashboards. Reports can be exported as PDF or CSV for further analysis.
Does LedgerExpertHub support multiple currencies?
Yes. The platform supports all ISO 4217 currency codes. You can set default currencies per client or project and record transactions in different currencies. Real-time exchange rate updates ensure accurate conversions.
How do I handle payroll with the platform?
Our Payroll module allows you to define employee profiles, set monthly salary parameters, and calculate statutory withholdings. Payslips can be generated automatically and shared securely with each employee.
What are the pricing plans?
LedgerExpertHub offers transparent monthly and annual plans. You can choose a basic package for standard bookkeeping or upgrade to include advanced reporting and priority support. Visit the Pricing page on LedgerExpertHub.com for details.
Can I integrate third-party services?
Absolutely. LedgerExpertHub provides API endpoints and pre-built connectors for popular CRM, e-commerce and payment platforms. Automate data flow between systems to reduce manual entry and ensure consistency.
How is customer support provided?
We offer email support, live chat during business hours, and a comprehensive knowledge base. Our team based in Zurich responds promptly to inquiries and assists with technical or functional questions.